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JumpCloud

All-in-one directory, SSO, and device management for SMBs

ToolIdentity & Access ManagementCloud

Pricing: Free 30-day trial (legacy free tier for up to 10 users/10 devices referenced by third parties); paid packages from $9/user/mo annual (Device Management), SSO from $11/user/mo annual; Platform tier is custom/contact-sales

Reviewed by the Cyber Vendor Guide editorial team against the public sources cited below · Last reviewed February 2026 · How we review listings

What is JumpCloud?

JumpCloud is an open directory platform that consolidates identity, device, and access management into a single tool. It combines SSO, MFA, cloud LDAP, RADIUS, and cross-platform device management (Windows, macOS, Linux) in one dashboard. The platform is especially popular with SMBs and mid-market IT teams who want to replace Active Directory, Okta, and an MDM tool with one product.

Best for: SMBs and mid-market teams wanting IAM plus MDM without buying both

Pros

  • Consolidates identity, device, and network auth in one tool
  • Free for up to 10 users with most features enabled
  • Much cheaper than buying Okta plus a separate MDM
  • Cross-platform device management is genuinely solid

Things to check

  • Integration catalog is smaller than Okta's
  • Admin UI feels crowded as more features ship
  • Some features (MDM, patching) are less mature than dedicated tools
  • Mobile device management lags the leaders (Kandji, Jamf)

Reported in public reviews and vendor documentation. See sources below.

Key Features

Cloud directory (replaces or federates with AD)
Single sign-on to 1,000+ SaaS apps
Multi-factor authentication (push, TOTP, WebAuthn)
Cross-platform device management (Mac, Windows, Linux)
RADIUS for network authentication
Cloud LDAP for legacy apps
Patch management and policy enforcement
Conditional access based on device trust
Password manager for team credentials
Zero trust network access module

Do you work at JumpCloud? to confirm the details or send us a correction.

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Sources & references

Where the information on this listing comes from. Always verify pricing and capabilities against the vendor before a purchasing decision.

Spot an error, or do you represent JumpCloud? Request a correction.

Key facts

Pricing
Free 30-day trial (legacy free tier for up to 10 users/10 devices referenced by third parties); paid packages from $9/user/mo annual (Device Management), SSO from $11/user/mo annual; Platform tier is custom/contact-sales
Model
Per-user (billed annually)
Founded
2012
Cloud
Yes
Self-hosted
No

JumpCloud Alternatives

View all alternatives

Certifications

SOC 2 Type 2, ISO 27001, HIPAA, GDPR