Trustpair vs Pindrop
Trustpair
Trustpair is a payment fraud prevention platform for large companies that checks supplier bank details before money is sent. It was founded in 2017 by Baptiste Collot, Alexandre Gillier and Simon Elcham, is registered in Paris and has offices in New York, Paris and London. The platform verifies that an account belongs to the intended supplier at onboarding, when account details change and before payment is authorised, with bank account validation in 190 countries. It also monitors the vendor database continuously and verifies payment files. It connects to ERP, treasury management and procurement systems through 20+ native connectors, including SAP, Oracle, Kyriba, Coupa and Ivalua, as well as by API and SFTP. Trustpair says it serves more than 600 organisations. In August 2026 Basware signed a binding agreement to acquire Trustpair, with completion expected later in 2026.
Pros
- Bank account validations in 190 countries
- 20+ native connectors, including SAP S/4HANA, Kyriba, Coupa and Ivalua
- Listed as a Nacha Preferred Partner for Account Validation, Fraud Monitoring, and Risk and Fraud Prevention
Things to check
- Packages include a fixed number of vendor evaluations per year
- Ownership is changing: Basware signed a binding agreement to acquire Trustpair in August 2026, with completion expected later in 2026
Pricing: Not published; contact sales
Pindrop
Pindrop is an Atlanta company, founded in 2011, that analyses voice, device, behaviour and network signals to authenticate callers and detect fraud in contact centres and video meetings. Its Passport product authenticates known callers passively and is positioned for use before sensitive actions such as money movement. Protect scores call risk in real time at the IVR and the agent, and Pulse detects synthetic and deepfake voices, which Pindrop says takes as little as two seconds. The contact centre products run on supported CCaaS platforms, and since February 2026 they have been available through native integrations across NiCE CXone, where NiCE customers can buy them directly. Pindrop states it is trusted by 14 of the top 20 banks. Its trust centre lists ISO/IEC 27001:2022, SOC 2 Type 2 and PCI DSS v4.0.0.
Pros
- Available through native integrations across NiCE CXone and can be purchased directly through NiCE
- Lists integrations with Genesys, Five9, Amazon Connect, Cisco, Zoom, Webex and Microsoft Teams
- Trust centre lists ISO/IEC 27001:2022, SOC 2 Type 2 and PCI DSS v4.0.0
Things to check
- Covers phone and video meeting channels; its product pages do not describe verifying payments initiated in online or mobile banking apps
- Contact centre products are designed for supported CCaaS platforms, so coverage depends on the bank's telephony setup
Pricing: AWS Marketplace lists 12-month contracts for up to 1,000,000 calls: Call Verification $50,000.00, Anti Fraud $250,000.00, Caller Authentication $250,000.00, and Anti Fraud or Caller Authentication with deepfake detection at $300,000.00 each. Pulse for Meetings is $54,000.00 for up to 100 users. Custom terms by private offer.